Installation Steps
Step One
Go to the marketplace and install the Email Translator Extension for Zoho Desk.. You will see a page like this:
Just agree to the terms of service and authorize the extension to process the required data
Step Two
Step Three
After clicking on Install, you will see a page where you need to enter your API key. Please enter the API key in the provided field as shown below:
Step Four
Generate Your Ola KRTUIM API Key
Follow these steps to generate your API key for the Ola KRTUIM platform:
Log in to Your Ola KRTUIM Account
Go to the Ola KRTUIM dashboard and log in with your credentials.Navigate to the API Section
- Once logged in, locate the API Settings option in the menu (usually under the Settings or Integrations section).
- Click on API Keys.
Create a New API Key
- Click on the Generate API Key button.
- Enter a name or label for the key (e.g., “Zoho CRM Integration”).
- Select the necessary permissions for the key, depending on your requirements.
Copy the API Key
- After generating the key, copy it securely.
- Paste it into the appropriate field during the installation process.
Step Five
Extension Placement
After entering the API key and clicking the Authorize button, the extension will be successfully integrated.
You can find the extension under the Tickets module in the Sub Tabs section. Navigate to the Tickets module, open any ticket, and you will see the extension displayed in the sub-tabs below.
Refer to the screenshot below for the exact placement.
Step Six
Email Input
After setting up the extension, you will need to provide your email address for further communication and notifications.
- Enter your email address in the designated field.
- You can input the email in English or any Indian language of your choice.
Once entered, save the changes to complete the setup process.
Step Seven
Translator and Save Email Draft
In this step, you will find two buttons to help you manage your emails:
Translate Email
- Use this button to translate the email into your preferred language.
- The email can be translated from English to any Indian language or vice versa.
Save Translated Email
- Once the email is translated, use this button to save the translated email as a draft.
- The draft will be saved in the email section for future use or sending.
Final Step: Contact Us
If you have any other questions or need further assistance, we’ll be happy to help! Simply send an email to zohomarketplace@fristinetech.com, and our team will respond to you promptly.
Thank you for using our extension!