Twilio SMS & WhatsApp Extension for Zoho CRM
August 18, 2025
fristinedsvcorp
Seamless SMS & WhatsApp messaging from Zoho CRM with Twilio
Empower your sales and support teams to instantly communicate with customers via SMS and WhatsApp—right from Zoho CRM. This extension integrates Twilio’s powerful messaging APIs with Zoho CRM, enabling direct and bulk messaging from the Leads, Contacts, Accounts, and Deals modules.
Whether you’re sending personalized updates or campaign messages, this integration ensures faster, smarter, and more trackable communication, improving customer engagement and follow-up efficiency.
Key Features:
- Send SMS & WhatsApp messages directly from Zoho CRM.
- Works with the Leads, Contacts, Accounts, and Deals modules.
- Use List View actions to send WhatsApp messages to multiple records at once (bulk messaging).
- Easily track message delivery status and time.