Wati WhatsApp Integration for Zoho CRM
Seamless WhatsApp communication right from Zoho CRM, powered by Wati
Wati’s WhatsApp integration for Zoho CRM empowers your sales and support teams to connect with leads and contacts directly via WhatsApp—all from within the Zoho CRM interface. Whether you’re sending personalized messages or using preapproved templates, this integration ensures fast, traceable, and contextual communication that drives conversions and enhances customer experience.
With native support for Zoho’s Lead and Contact modules, it simplifies outreach and follow-ups, making WhatsApp your most efficient CRM communication channel.
Key Features:
- Two-way messaging from CRM: Send and receive WhatsApp messages directly within Zoho CRM’s Lead and Contact modules.
- Send both templated & custom messages: Use WhatsApp Business-approved message templates for official communication or send free-form messages for casual conversations.
- Message from lead or contact view: Reach out to your prospects directly from their CRM profile with just one click.
- Get real-time updates on customer replies and manage them from the same CRM interface.
